We stand behind all of our manufacturers' product guarantees. Warranty time frames vary from manufacturer to manufacturer, which include but are not limited to the replacement of defective parts, missing parts, or replacement of like item. Our products are guaranteed for standard use of the product in its intended environment. Our hammocks are made from the highest quality materials which can last for several years. The true lifespan of a hammock absolutely depends upon on its owner. Whether the hammock is used indoors or outdoors, we do not cover damages caused by tampering, misuse, acts of God, attacks by animals, plant life, careless treatment, glass, fire, articles of clothing, improper cleaning, neglect, misuse, mildew, or prolonged exposure to inclement weather.  

 

Our customer service department will be able to help you with a return or an exchange.

Live Product Help 866-292-5647
Monday - Friday:
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Saturday - Sunday:
10:00 AM - 5:00 PM ET
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